Surfacing value through human-centred design, data and iteration.
I bring eight years of experience designing data-heavy SaaS and enterprise products, involving complex user journeys, multi-stakeholder teams, and design systems at various stages of adoption. I prefer an end-to-end approach, taking ownership from discovery workshops to developer handover and beyond, making multi-stakeholder product teams.
AI Powered Claims-Processing Tool
End to end UX and UI with Interactive Sales Demo
Design System for a Gambling Charity
Brand Identity & System Development
JP Morgan Investment Relations Platform
Platform Design & User Experience
Royal Caribbean Booking System
Feature Integration & User Experience
Housing Management with AI Analysis
UI & User Experience
Embryo Imaging HealthTech
Bespoke software built alongside pioneering hardware for use in embryologist labs
NDA
Credit Lender Software
B2B onboarding for a large variant customer set, integrated with legacy backend
NDA
SaaS Platform Feature: Email Replication
Feature Design & User Experience
Case Study in Progress
E-Commerce Ordering Subscription Website
User Experience
Case Study in Progress
SaaS CRM Solutions
UI & User Experience
Case Study in Progress
Happy leading projects or working to assist. Enjoy collaborating as a team, or working solo as an individual contributor. Enjoy bringing structure to messy internal processes. Curious an experienced with using, building and testing AI tooling inside and outside of the workplace.
Domain expertise
Regulated & compliance-led products
Enterprise SaaS
B2B platforms
Multi-user systems
Accessibility (WCAG)
Design systems
FinTech & insurance
Healthcare software
E-Commerce
How I work
Most of my experience is working holistically on platforms and product scenarios that don't have obvious answers, where competing needs, compliance requirements, and even legacy constraints have to be factored in before screens get designed.
I do my best work by getting involved early, helping to frame the problem before shaping solutions. I collaborate closely with PMs, developers, and stakeholders, use AI tooling to speed up my process, and I like to keep communication clear and open at each stage.
I value both autonomy and collaboration, I’m looking to contribute to a thriving team environment.
Process
Discovery Phase
Project Context
Business and User Needs
Project Execution
Lo Fi Phase
Information Architecture
Mapping User Journeys
Wireframing
Hi Fi Phase
File Setup
Design and Prototype
Test
Review and Iterate
Sign-off
Delivery Phase
Developer Handoff
BA Story Context
Review
Sign-off
Get in touch
Essex, UK
LinkedInJemma Harwood
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Surfacing value through human-centred design, data and iteration.
I bring eight years of experience designing data-heavy SaaS and enterprise products, involving complex user journeys, multi-stakeholder teams, and design systems at various stages of adoption. I prefer an end-to-end approach, taking ownership from discovery workshops to developer handover and beyond, making multi-stakeholder product teams.
AI Powered Claims-Processing Tool
End to end UX and UI with Interactive Sales Demo
Design System for a Gambling Charity
Brand Identity & System Development
JP Morgan Investment Relations Platform
Platform Design & User Experience
Royal Caribbean Booking System
Feature Integration & User Experience
Housing Management with AI Analysis
UI & User Experience
Embryo Imaging HealthTech
Bespoke software built alongside pioneering hardware for use in embryologist labs
NDA
Credit Lender Software
B2B onboarding for a large variant customer set, integrated with legacy backend
NDA
SaaS Platform Feature: Email Replication
Feature Design & User Experience
Case Study in Progress
E-Commerce Ordering Subscription Website
User Experience
Case Study in Progress
SaaS CRM Solutions
UI & User Experience
Case Study in Progress
Happy leading projects or working to assist. Enjoy collaborating as a team, or working solo as an individual contributor. Enjoy bringing structure to messy internal processes. Curious an experienced with using, building and testing AI tooling inside and outside of the workplace.
Domain expertise
Regulated & compliance-led products
Enterprise SaaS
B2B platforms
Multi-user systems
Accessibility (WCAG)
Design systems
FinTech & insurance
Healthcare software
E-Commerce
How I work
Most of my experience is working holistically on platforms and product scenarios that don't have obvious answers, where competing needs, compliance requirements, and even legacy constraints have to be factored in before screens get designed.
I do my best work by getting involved early, helping to frame the problem before shaping solutions. I collaborate closely with PMs, developers, and stakeholders, use AI tooling to speed up my process, and I like to keep communication clear and open at each stage.
I value both autonomy and collaboration, I’m looking to contribute to a thriving team environment.
Process
Discovery Phase
Project Context
Business and User Needs
Project Execution
Lo Fi Phase
Information Architecture
Mapping User Journeys
Wireframing
Hi Fi Phase
File Setup
Design and Prototype
Test
Review and Iterate
Sign-off
Delivery Phase
Developer Handoff
BA Story Context
Review
Sign-off
Get in touch
Essex, UK
LinkedInExperience
Work
Contact
Surfacing value through human-centred design, data and iteration.
I bring eight years of experience designing data-heavy SaaS and enterprise products, involving complex user journeys, multi-stakeholder teams, and design systems at various stages of adoption. I prefer an end-to-end approach, taking ownership from discovery workshops to developer handover and beyond, making multi-stakeholder product teams.
AI Powered Claims-Processing Tool
End to end UX and UI with Interactive Sales Demo
Design System for a Gambling Charity
Brand Identity & System Development
JP Morgan Investment Relations Platform
Platform Design & User Experience
Royal Caribbean Booking System
Feature Integration & User Experience
Housing Management with AI Analysis
UI & User Experience
Embryo Imaging HealthTech
Bespoke software built alongside pioneering hardware for use in embryologist labs
NDA
Credit Lender Software
B2B onboarding for a large variant customer set, integrated with legacy backend
NDA
SaaS Platform Feature: Email Replication
Feature Design & User Experience
Case Study in Progress
E-Commerce Ordering Subscription Website
User Experience
Case Study in Progress
SaaS CRM Solutions
UI & User Experience
Case Study in Progress
Happy leading projects or working to assist. Enjoy collaborating as a team, or working solo as an individual contributor. Enjoy bringing structure to messy internal processes. Curious an experienced with using, building and testing AI tooling inside and outside of the workplace.
Domain expertise
Regulated & compliance-led products
Enterprise SaaS
B2B platforms
Multi-user systems
Accessibility (WCAG)
Design systems
FinTech & insurance
Healthcare software
E-Commerce
How I work
Most of my experience is working holistically on platforms and product scenarios that don't have obvious answers, where competing needs, compliance requirements, and even legacy constraints have to be factored in before screens get designed.
I do my best work by getting involved early, helping to frame the problem before shaping solutions. I collaborate closely with PMs, developers, and stakeholders, use AI tooling to speed up my process, and I like to keep communication clear and open at each stage.
I value both autonomy and collaboration, I’m looking to contribute to a thriving team environment.
Process
Discovery Phase
Project Context
Business and User Needs
Project Execution
Lo Fi Phase
Information Architecture
Mapping User Journeys
Wireframing
Hi Fi Phase
File Setup
Design and Prototype
Test
Review and Iterate
Sign-off
Delivery Phase
Developer Handoff
BA Story Context
Review
Sign-off
Get in touch
Experience
Work
Contact